Orders

To place an order, you have a few convenient options:

1. Website: Visit our website at elmarasi.com. Browse the product page, select the desired quantity of the item, and click the "Add to Cart" button. If you prefer not to create an account, you can also make a purchase as a guest.
2. Mobile Apps: Alternatively, you can use our iOS or Android apps for a seamless shopping experience. Download our app from the App Store or Google Play, explore our products, and add them to your cart.

During the checkout process, you will be prompted to enter or confirm your shipping address and payment information. If you choose to create an account, you can easily track your orders and manage your information for future purchases. However, if you prefer to check out as a guest, that's perfectly fine; no account creation is necessary.

Once you've provided the required information and reviewed your order, you can proceed to place your order. We aim to make the ordering process as simple and convenient as possible for our customers. If you encounter any issues or have further questions, please don't hesitate to reach out to our customer support for assistance.

You can see your orders history by visiting the Orders History page in the account section on the site.

You can cancel your order by contacting our customer support through e-mail, mobile or whatsapp. Our team works super fast so keep in mind that after placing your orders you have a 30 minutes window to cancel your order.